Skinli

Privacy

What we do with your photo and your answers.

Last updated September 30, 2026 (PT).

What happens to your photo

When you take the scan photo, it is sent to an outside AI service to be read. The service looks only at the skin and sends back a short list of facts: the main kind of pimples, about how many, any marks, where they are, and signs a doctor should check. Skinli's own rules then write your plan from those facts and your answers.

Skinli keeps a copy of every scan photo for 90 days, stored privately on Cloudflare, the company that hosts the Skinli website. The Skinli site owner can see these photos. After 90 days they are deleted on their own.

You can delete your scan photos sooner. On your results page, press Delete my scan photo. Your browser keeps a private code for each photo you took, and only that code can delete it, so this works without an account. If you clear your browser data first, the code is gone and the photo is deleted after 90 days.

If you are signed in when you take the photo, it is also linked to your account, and Delete my data on your dashboard removes it.

With each photo check, Skinli also keeps your internet address (IP address), the rough place it points to (city, region and country), your device type, browser, system and language. They help the site owner spot abuse and see who uses Skinli. They are kept and deleted together with the scan photo, after 90 days or sooner when you delete the photo.

Processing and retention

Analysis runs on an outside AI service to create your guidance. Photos are not used to improve or train the system unless a future, separate consent choice says so explicitly.

Scan photos are kept for 90 days. A photo you save with your plan, and your daily progress photos, stay with your account until you delete them.

Paying for a plan

Payments go through Stripe. You type your card or use Apple Pay on Stripe's own page, and Stripe asks for your email for the receipt. Skinli never sees or stores your card number.

Skinli keeps a short record of each purchase: which plan, the price, whether it is paid or cancelled, the Stripe checkout number (and, for a plan bought before September 30, 2026, its subscription number), the date your paid time runs out and the date the plan stops, your account if you were signed in, and a scrambled code (a one-way hash) of a random number kept in your browser, so the plan stays open for you. Stripe keeps its own payment records under its privacy policy.

Your plan in your browser

The plan you get (without the photo) is kept in your own browser, so it is still there after you close the tab. It stays only on your device. Clearing your browser data removes it.

Saved photos and plans

If you sign in and save a plan, it is stored with your account on Cloudflare, the company that hosts the Skinli website. On the results page you choose whether to save your photo with the plan.

If you save a photo, you and the Skinli site owner can see it.

Daily progress photos

On the progress page, signed-in users can take one photo a day. Each one is stored with your account on Cloudflare. A new photo on the same day replaces the old one.

You and the Skinli site owner can see these photos. They are kept until you delete them.

You can delete one photo on the progress page. To delete all of them, use Delete my data on your dashboard.

Shared routines

Share my routine makes a public page at skinli.me/r/ with a short code. Anyone with the link can see it. It holds only the routine steps and the product names: no photo, no score, and nothing about your skin. The person who made it can delete it.

Usage statistics

Skinli uses Microsoft Clarity on every visit. Clarity records how a visit looks on screen, so we can fix confusing pages. To stop it, you can block clarity.ms with a content blocker in your browser. Your photos and anything you type into a form are hidden from these recordings.

Skinli also keeps its own simple record of which pages and steps people use, stored on Cloudflare. If you are signed in, that record is linked to your account number, not your email address.

Stopping abuse

To stop one person from using up the photo check, Skinli counts photo checks for each internet address. The address is stored only as a scrambled code that cannot be turned back into the address (a one-way hash), and these counts are deleted after a day.

Emails

If you turn on photo reminders, Skinli sends you an email. Each email has a Stop these emails link that turns them off with one click.

What Skinli does not do

Skinli does not use your photo to identify you, guess your age or other traits, or diagnose a condition. It is not a dermatologist and not a medical service.

Your controls

A photo the check could not read is kept for 90 days like any other scan photo, and you can take a new one. Photos from a visit where you never sign in are not added to any account.

On your results page, Delete my scan photo removes every scan photo taken in that browser.

Your dashboard has two delete buttons. Delete my data removes your saved photos, plans and check-ins, and keeps your account. Delete my account also removes the account itself, your sign-in sessions and your usage record.

How the photo is read, step by step, is on the How it works page.

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